Merchandise must be returned in its original state, packaging and sealed. not be worn, washed, or altered. Most merchandise can be returned within 14 days of the purchase date. A refund will be issued to the original form of payment at the original selling price.

Please fill the returns form attached
For fast and free returns, find your local store.

Prefer to return by mail? View our complete return policy and/or start your return online here.

Please note that items returned to Bali stores are ineligible for a refund of duty or taxes from your local customs office if, when purchased, import fees were due upon delivery. Import fees will be refunded if prepaid during checkout. Please refer to the Duty Refunds section below for more information.

We’ll gladly accept unused, unopened, and unaltered merchandise for return or exchange within 14 days of purchase. Defective items may still be accepted.

BASK purchased at independent department stores must be returned to the location where it was purchased.

Without an original sales receipt, merchandise will not be accepted for an exchange or return.

In the case of exchanges Item(s) exchanged must be of equal or greater value.

A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase.

Final Sale Policy: all sale items purchased at an extra 50% off are final sale and cannot be returned or exchanged.